Wild Bounty Privacy Policy

When you register an account on Wild Bounty, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos (PHP). During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect identity verification documents — such as a government-issued ID — when required to confirm your eligibility or process a withdrawal request. All information collected is limited to what is genuinely necessary for operating your account and complying with applicable legal obligations. We do not collect sensitive personal data beyond what is described here without your explicit consent.

The personal information you provide is used primarily to create and manage your Wild Bounty account, process financial transactions, and verify your identity in line with our Terms and Conditions. We use your contact details to send account-related communications such as transaction confirmations, security alerts, and updates to platform policies — we do not send unsolicited marketing messages without your consent. Technical and behavioural data collected during your sessions is used to monitor platform performance, identify and prevent fraudulent activity, and ensure a stable experience across mobile and desktop devices. Your data may also be used to comply with legal and regulatory requirements applicable to online gaming platforms operating in the Philippines. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where data is shared with third-party service providers — such as payment processors or identity verification services — it is shared only to the extent necessary to deliver the service, and those providers are bound by confidentiality obligations.

Wild Bounty applies industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that sensitive details such as your login credentials and payment information are never exposed in transit. Access to personal data within our organisation is strictly limited to personnel who require it to perform their specific job functions, and all such staff are trained on data handling responsibilities. We conduct regular internal reviews of our data storage and processing practices to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that poses a risk to your rights or interests, we will notify affected players and the relevant authorities in accordance with applicable Philippine data protection regulations. While we take every reasonable precaution, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your Wild Bounty account and to keep your login details confidential at all times. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action.

As a registered player on Wild Bounty, you have the right to access the personal data we hold about you at any time by submitting a request through our support team. If any of your personal information is inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. If you wish to restrict or object to certain types of data processing, you can raise this with our support team and we will assess your request in line with applicable law. Players in the Philippines are protected under the Data Privacy Act of 2012, and Wild Bounty is committed to upholding the rights granted to individuals under that legislation. We will respond to all data-related requests within a reasonable timeframe and will keep you informed of the outcome. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the National Privacy Commission of the Philippines.

Wild Bounty retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations. Transaction records and identity verification documents may be retained for a longer period where required by Philippine law or by the terms of our operating licence. When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. You may request early deletion of your data by closing your account and submitting a formal request to our support team, subject to any mandatory retention periods that apply. We do not retain data beyond what is necessary, and we review our retention schedules periodically to ensure they remain appropriate. If you have questions about how long specific types of data are kept, our support team can provide further clarification upon request.

Wild Bounty may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the revised policy will be published on this page with an updated effective date, and registered players will be notified through their account or via the contact details on file. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have any questions or concerns about this policy or about how your personal information is used, please reach out to our support team — contact details are available on the platform. Your trust is important to us, and we are committed to being transparent about our data practices at all times.